- The Process
- Work Groups
- Common Mistakes
GoodLittleBiz.com is designed for small biz people, freelancers, professionals, and service businesses - from any background, with any concept. It will guide you to strengthen your business - setting it up so that you and your customers can both thrive.
Whether you're thinking about a highly licensed professional practice or services such as copy editing or dog grooming, the site will open powerful perspectives that will improve your results.
The worksheet process may also reveal that your concept is not – yet - viable.
The worksheets walk you through key questions designed to make your business as a whole - as well specific exchanges with customers - more robust. The process is a guided inquiry; reflect on the questions, don't rush through them. If a question seems difficult, let it 'cook' in your mind for a few hours or several days while you're at other tasks, then circle back to it.
GoodLittleBiz does not pose every question your small biz may need. For example, there's no worksheet for estimating your costs, though I ask you to do so at several points. You can easily get tools for that.
GoodLittleBiz worksheets point you to the often-unasked questions that frequently trip up small service providers. Questions that the veterans know to ask, that you won't find elsewhere.
There are 10 short videos, which introduce each worksheet and the site as a whole. Most of the video content is available in the text. If you want to minimize your video viewing, I suggest the one on the Home page (content you won't find anywhere else in the world), and the About page (just stuff about me and GoodLittleBiz.)
The site is not a quickie. You'll reap optimal benefit from reflecting on the worksheets, sometimes with friends, colleagues, or a GoodLittleBiz work group. And you'll probably want to save and maybe print your responses, and return to review them. Possibly several times.
You'll find support for the process in the form of
FAQ's and Common Mistakes, and you can submit questions and comments from any page. I will answer as many as I can; I'll blog and host live chats about those that apply to the greatest number of participants, and I'll let you know when we've added new features and content based on participant input, so you can take advantage of new stuff as we all continue to learn together.
Several worksheets suggest that you confer with friends, colleagues, and current customers if you've already begun your business. That may slow you down a bit, but it's invaluable. That's how the experts do it. You may be surprised at how different your services appear from others' perspectives.
Sound like a good exchange? If not, please let me know.